The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Request a cancellation within: 24 hours of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
*Items that have been specially ordered with personalized can not be returned
*There is no extra cost for items getting personalized
*Items that are made to order *take longer to get shipped out expect at least 2 to 4 weeks longer
*The hand painted wine glasses are hand wash and hand dry only
*The scarfs are cold machine wash gentle cycle air dry scarfs
*Do not use soap and a scratch pad to remove any dirt or grime from holiday lights jars use a dishcloth and mild soap only
*At this time I don't Gift wrap
*I do carry different lengths of scarfs
*you can request a length of a scarf I will do special orders for a longer scarf there is a additional cost after 36in long there's a 8 dollar fee for every 12in added to the scarf
The prints from original painting do not have any white borders the picture is the same size as the watercolor paper that it is printed on
The prints from original painting are printed on watercolor paper 90lb
first class mail usps 7-21 business days, Priority mail usps 7-15 business days
Domestic shipping first class usps3-4 business days, priority mail 2-3 business days usps